Pro's Corner

What Listening to Adele’s New Song 7 times Can Teach You About Marketing Your Cleaning or Restoration Business

I’m writing this for anyone that has difficulty acquiring new customers— for anyone that has had difficulty hearing back from people that you have…

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carpet cleaning Restoration target marketing sales

Never Make a Mistake When Buying Equipment that Costs Thousands of Dollars: The Qualities You Want to look for in A Salesperson or Customer Service Representative

Delivered. It’s one of my favorite emails to receive after waiting eagerly for a week for a package to arrive. A countdown of days had turned into…

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customer service sales

The Similarities Between Buying Cold Water at a Baseball Game and the Current State of The JanSan Industry

Picture this: it’s the middle of July and you’re at a Dodger’s game with your family. It’s the bottom of the 9th and the game is tied 5-5. With two…

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COVID-19 sales JanSan

Deborah Sanscrainte Reveals Her Secret Formula for Ensuring Customer Satisfaction

I sat down for an interview with Deborah Sanscrainte, a sales representative at our Rochester, New York branch who has 17 years of experience…

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Restoration customer service sales

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