Pro's Corner

Emotional Intelligence and Sound Judgement: The Business Superpower that's Hard to Measure in Dollars and Cents

Three weeks ago I started watching an incredible TV show. I’m sort of a snob when it comes to finding something good to watch but The Boys on Prime…

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customer service

The Raw Ingredients that Power Improved Cleaning: Agent #9 SUPER SURFACTANT!

One pizza company used the effective branding statement, “Better Ingredients Makes Better Pizza”. This statement holds true to making better cleaning…

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Chemistry special agents

Our Top 5 Educational Classes that Contractors Have Enrolled in The Last Two Years

Education isn't just for college students, it's a lifelong pursuit. Have you been looking for an easy way to improve the skills and training of your…

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Education IICRC Classes

Wake up, go to work, go home, repeat…. 24 actionable bullet points on how to make this more Sustainable

We’ve got it all wrong. We’ve misunderstood the whole time.

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sustainability Grow your business

WoolSafe Research: The influence of active oxygen on the colour of wool carpets

For a long time, the WoolSafe specifications for carpet maintenance products excluded the addition of bleaching agents. This “no bleaching agent”…

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Rugs Spotting

WoolSafe Research: The Effect of Enzyme-Containing Products on Wool Carpet

As consumers’ demand for environmentally-friendly cleaning grows, chemical manufacturers strive to formulate greener, safer products. They…

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Rugs deodorization

I’m 90 percent sure that you’ll never disappoint your customers if you do this

People are complicated. Our personal interactions are probably the most difficult thing that we will ever face. Have you ever thought that your…

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customer service

How Our Recent Acquisitions Will Help Your Business Achieve More

You've probably read about it in the news: over the last few years, we have focused heavily on growing our business by acquiring the best companies…

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news releases

Tom Forsythe Sits down for an Interview with The Carpet and FabriCare Institute to Discuss Protectors

In April I sat down with The CFI (Carpet and FabriCare Institute) to discuss my background from my days in the oriental rug trade and leather…

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news releases

The Products that You Need For Establishing an Asbestos Containment Area

Asbestos has been used sporadically throughout human history because of its well-known fire-proofing qualities and durability as a construction…

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asbestos abatement

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