Pro's Corner

Be a Hero for Your Customers: Learn How to Manage Dye-Bleed When Cleaning Rugs

Dye bleeding is generally rare in carpets because nylon and polyester fibers are not prone to color loss from water-based cleaning. Dye management is…

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Rugs

Deborah Sanscrainte Reveals Her Secret Formula for Ensuring Customer Satisfaction

I sat down for an interview with Deborah Sanscrainte, a sales representative at our Rochester, New York branch who has 17 years of experience…

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Business Restoration customer service sales

Why I Changed My Opinion About Using Brush Pro Dry Compound When Commercial Cleaning

Back in the day, HOST would tell me at trade shows that their dry compound would provide the same quality cleaning as hot water extraction.

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encapsulation

Follow this Guide to Understand How to Set Yourself Apart to Your Customers

Post 2 of 4 in our Targeting Marketing Series “No matter how tiny you look, you can lead huge men if you have what the huge men don't have.”…

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Business target marketing

Let the Rug and Customer Select The Rug Cleaning Process

For some rug washers, this is a revolutionary thought. The attitude is that a rug is not clean unless my process is completely followed. Another way…

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Rugs Business

Learn How to Effectively Use Alkaline Rinses on Carpet

The Three-Step Process that We Recommend For effective cleaning with an alkaline rinse, you must first understand the type of rinse that you are…

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carpet cleaning Water Quality

Learn How to Effectively Use Acidic Rinses on Carpet

What Are the Acidic Rinses That I Can Use? There are various acidic rinses. Some formulas (predominantly acids) are designed as neutralizers,…

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carpet cleaning Water Quality

Take Immediate Steps to Increase Your Revenue by Thousands: Identify and Attract Customers through Target Marketing

Post 1 of 4 in our Target Marketing series “How you think about your customers influences how you respond to them.” – Marilyn Suttle, Success Coach…

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Business target marketing

Follow This Step-By-Step Process to Clean Concrete Floors with Peroxides

Start By Choosing the Appropriate Product Liquid peroxide formulas clean and brighten grout lines without harsh acids and chlorine bleaches that can…

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Concrete

Your Education Can Go Beyond our Blog Posts: Take Advantage of Classes that We Offer and Improve Your Business

In celebration of our 100th blog post, we wanted to highlight some other amazing educational resources that we offer.  If you were in the process of…

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Business Education