In the surface preparation industry, you will hear a lot of different terms including concrete polishing, concrete grinding, acid etching, and shot…
Outside of servicing an actual job, the greatest impact that you have on your customer is the story that you tell about your business.
I’m writing this for anyone that has difficulty acquiring new customers— for anyone that has had difficulty hearing back from people that you have…
Cleanfax just released their annual Carpet Cleaning Benchmark Survey, and the results aren’t quite what you would expect.
Selecting the right fabric prespray has more to do with the fabric than the soil; soil from upholstery is typically particulate soil with body oils…
I’m not a water restoration technician—I work for our marketing department, but I decided to take the IICRC Water Restoration Class because of all of…
Wood floors are almost always finished with a urethane surface coat. The urethane surface coat can be further hardened with aluminum oxide.…
We monitor several social media platforms to provide technical information, answer questions about our products and better understand our customers.…
Delivered. It’s one of my favorite emails to receive after waiting eagerly for a week for a package to arrive. A countdown of days had turned into…