There are many pesticides that will permanently discolor carpets, especially if they are over-applied. A purple tint is common, but yellow/brown can…
Have you ever visited your Grandparent’s home and felt an overwhelming sense of comfort and belonging? Whenever you visit you are able to relax in a…
This procedure is known as the Pittsburgh protocol. Its use is advised for structures that have been exposed to Category 3 water (mainly rising…
Yesterday I went with a friend to a delicious restaurant, Thyme & Seasons. The restaurant sources all of its fish and meat from local farms around…
Customer Acquisition Customer communication and storytelling
The scent of skunk is very pervasive, and it invades every nook and cranny. No odor control will be complete if any areas of the odor are missed.
Analysis: What to do if your customer gets angry, according to Dr. Ryan Martin, PhD Anger Researcher
I just finished reading an amazing book that unexpectedly changed my perspective on the negative interactions that we have with our customers.
The sofa we are asked to clean might be a flocked fabric with an Early American print. Or maybe it is a Jacquard screaming out – “I may bleed!” How…
What does every company have in common? Whether you just started or have been in business for 20+ years…the answer is CUSTOMERS. Customers: who we…
You’ve seen the CSI and police shows where someone’s home or business becomes a crime scene.
Are you looking for a way to prepare a concrete surface for a coating, remove stains, or remove rough spots? There are three common methods that help…